About Ali Okailey

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So far has created 47 blog entries.

Are you ready for the Bushfire season?

Summer in Australia is associated with beach holidays, fun and Christmas, but it’s also the season when the risk of bushfire is greatest.

Bushfire season is fast approaching, so now’s the time to assess your risks, prepare your property and decide on an action plan in the event of a blaze.

Risk factors for […]

How to Address Weaknesses in Performance Reviews

When it comes to doing performance reviews, you might at times need to address shortfalls in a worker’s performance.

Ideally this should be done in a way that is encouraging rather than negative. For instance, simply saying to a staff member “pull your socks up!” is hardly likely to make them want to do […]

What Makes a Business ‘Ethical’?

Making money and having ethics are often seen as mutually exclusive, but the good news is they needn’t be.

In fact, making your business more about people than about profits can actually improve your bottom line.

Here are four ways you can create an ethical business.

1. An attitude of service

By focusing your […]

Tips for Entrepreneurs: How Perfectionism Can Impact Productivity

Could perfectionism in your business be holding back your progress? Perfectionism is the desire to have everything exactly right before taking action, or seeing anything less than perfection as a ‘failure’.

It is a black-and-white, all-or-nothing attitude that can lead to doing nothing at all rather than doing something that isn’t superlative Grade A+.

Top Tips for Preventing Fraud in Your Business

The Australian Institute of Criminology describes fraud as “dishonestly obtaining a benefit, or causing a loss, by deception or other means”.

Secrecy is the key to fraud. Rather than an outright theft, fraud is something that is usually carried out in secret with the intention to deceive.

Fraud can be a single large-scale criminal […]

Credit Insurance Explained

Businesses that offer trade credit to their customers need to consider the risks associated with that – such as the potential for bad debts, slow payments or insolvency.

These occurrences can badly impact on a business’s cash flow and profitability, and its ability to operate day-to-day or to invest in new opportunities.

One of […]

6 Risk Categories Faced by SMEs Today

In the insurance and business worlds, we often talk about risk and the importance of risk management.

But how exactly do you define risk, and what are the main risks faced by SMEs?

A ‘risk’ is defined as any occurrence or event that could negatively impact a business. Examples might include property break-ins, natural […]


Margins in most industries are eroding. Some quite markedly. Fifteen years ago the retail margin on computer hardware was close to 50%, today it is less than 10%. Fifteen years ago real estate sales people were getting at least 3% commission on the sale of a property, today it is 2% if they are […]

Reliance Partners Hosts Breakfast with Martin Grunstein

We recently had the privilege of organising a breakfast presentation by customer service ‘guru’ Martin Grunstein for our partners and their clients at the Parmelia Hotel in Perth WA.

Martin is one of Australia’s most in-demand speakers on customer service. He has produced great results with more than 500 companies across 100 industries.

A […]

Preventing Office Injuries Through Good Ergonomics

Developing good ergonomic design in a workplace is a sound risk-management strategy for reducing the likelihood of injuries.

On hearing the word ‘ergonomics’, many of us might think of office chairs, and sitting correctly at our desks. But ergonomics is quite a bit more than that. It refers to the design and arrangement of […]