RP-MELBOURNE VIC

Welcome to RP-Melbourne, Your Local Insurance Advisor

Mark Mao
RP-Melbourne VIC

Contact Mark:

M: 0467 518 666
E: mmao@reliancepartners.com.au

Mark began working in insurance in 2014 under the Resilium Broking Network, which enabled him to gain a broad range of experience in the insurance industry. His work as a broker involved managing a general insurance portfolio that included assessing his clients’ risk profiles and sourcing the best personal and commercial insurance covers for their needs.

Mark’s educational background includes a Bachelor of Business and Diploma of Logistics. Being bilingual, Mark can serve both English and Chinese speaking clients in Melbourne. He enjoys learning as much as he can about his clients’ businesses so he can fully understand their risks. This enables him to negotiate the best insurance solutions on their behalf.

As a member of the Reliance team, Mark’s aim is to build long-term relationships with existing and new clients. His top priority is to always help his clients find the right insurance, so that they are fully covered for their personal and commercial risks.

 

Mark’s expertise

Mark has wide expertise across a range of industries and insurance types:

  • Business insurance 生意保险
  • Professional Indemnity 专业人士责任险
  • Business Property Owner cover 商业房东保险
  • Commercial Motor Insurance 商业汽车保险
  • Strata Insurance 公寓楼&物业保险
  • Contract Work & Builders Warranty 开发商建筑保险
  • Public / Product Liability 公共和产品责任险
  • Marine Transit 运输险
  • Home Contents, Motor Vehicle, Boat and Caravan cover 家庭房屋；汽车；船只； 房车保险
  • Landlord Insurance 民用房东保险
  • Other insurance products 其他保险服务

Mark’s Industries:

The Reliance Partner network allows a local Partner to work closely with agricultural businesses to provide insurance and risk management solutions, tailored especially to your agricultural business requirements.

Whether you’re building or developing, Reliance Partners can provide coverage for a range of clients from owner builders and engineers to civil and mining contractors.
From local caterers to large manufacturers, Reliance Partners has the capabilities, expertise and client- centric focus to support food and beverage manufacturers and suppliers Australia wide.
Whether it’s a private hospital, aged care facility, or medical research facility, your practice has a unique set of risks. Reliance Partners’ national reach and specialist resources means we are able to source the right insurance solutions for your needs.
Reliance Partners have extensive experience in placing policies that allow hospitality businesses to thrive, and guard against the specific risks which your business may be exposed to.
Any medical incidences that occur while abroad could cost you a significant amount in out of pocket expenses and ruin your adventure. It’s important that you and your employees have the appropriate cover for your travel needs, coupled with 24-hour support in the event of an incident whilst abroad.
Across the Reliance Partner network, our experience with covering fixed assets, property, systems, equipment and raw materials for manufacturing allows us to analyse your unique insurance and risk management needs to ensure you have the best cover.
The buying power of Reliance Partners allows us to arrange competitive coverage for operational mines, mine project/ construction, delay in start up, business interruption, marine, professional risks, expatriate and worker compensation insurance needs.
For the professional who provides specialist advice or services, you are open to a unique set of professional risks. Whether in broking, information technology or the legal field, Reliance Partners can help you protect you and your company’s assets with a policy that ensures the broadest coverage available.
Reliance Partners works with event organisations, promoters, performances, sporting bodies, public recreational facilities and stadiums and venues to ensure they are adequately covered. Your local Reliance Partner will work with you to ensure you have the best coverage available at the best price.
Transporting incidents are unique in that they can occur anywhere, and it is here that you need the correct protection and 24-hour assistance of your local Reliance Partner.
Reliance Partners understands the value of your employees and the importance of protecting your business as well as your employees’ livelihood in the unfortunate even an injury occurs in the workplace. Our Service offering enables us to achieve better return to work outcomes and reduce costs for your organisation.
 

Mark’s Products:

Advance Consequential Loss
Advance consequential insurance covers revenue loss caused from a delay in trade, paying for overheads and extended interest charges. We’ll work with you to put together a policy that’s tailored to your organisation’s circumstances.
Asset Risks
Asset risk insurance comes in all shapes and sizes. At Reliance Partners, we take the time to understand your organisation and find the solution that best fits with your needs.
Public Liability
This policy can be tailored to cover legal liability for property damage and personal injury related to your company.
Association Liability
We can make sure key people in your organisation are covered against legal liability that arises from doing their job. All sorts of businesses can benefit from this type of insurance including Not for Profits, industry associations, and sporting and cultural groups.
Audit and Investigation Insurance
In business, the need to comply with taxation and audit requirements is a fact of life. However a random audit, review, enquiry or investigation can significantly increase the time and money you spend on this task. Audit and investigation insurance protects your business from the costs that come with a government audit, so you can concentrate on running your business.
Aviation Insurance
No matter whether you’re an airport owner, pilot or an aviation fuel supplier, Reliance Partners can tailor insurance to your needs.
Boiler or Pressure Vessel Insurance
Explosions in the workplace are rare. But the consequences for people and property can be serious. Our advisors will work with your business to put together a tailored policy that protects your business if a claim needs to be made.
Bonds
A surety bond is a three party contract that protects the principal of a contract against the default of the contractor. It acts as a guarantee that the contractor will stick to the terms of the contract.
Building and Construction Insurance
Building and construction businesses face their fair share of risk. We have plenty of experience working with building and construction and would be happy to tailor a solution that suits your business’ needs.
Builders Warranty (Home Indemnity Insurance)
Builders Warranty Insurance is required by law for most projects Australia-wide. This cover protects homeowners from faulty workmanship or non-completion of a contract if the builder dies, disappears or becomes insolvent.
Burglary Insurance
Unfortunately every business faces the threat of theft, no matter your location, industry, or the size of your operation. A burglary policy helps you rest easy by covering property contained in your premises, as well as stocks and goods that you own, commission or have held in trust.
Business Interruption Insurance
A fire, storm or other major, unforeseen event can hit businesses hard. For starters there’s the halt on your income stream, all while things like wages and rent still need to be paid. Business Interruption insurance can put your mind at ease by covering income, profit or revenue loss when your business can’t operate due to an event that’s out of your control.
Cancellation and Abandonment Insurance
Cancellation and abandonment cover gives you protection against having to call off or postpone sporting events, trade shows and conferences, as well as non-appearance of key speakers.
Comercial Legal Expenses Insurance
Legal expenses insurance covers you for situations ranging from employment disputes to tax enquiries and property protection, including the appointment of legal counsel and expert witnesses.
Consumer Credit Insurance
Consumer credit insurance covers you if an accident, unemployment, illness or death prevents you from meeting your credit payments.
Contract Works insurance
Contract works insurance is designed to help licensed builders and contractors meet their contractual obligations by covering against risks associated with civil, commercial and residential construction projects.
Contractor's Plant and Machinery Insurance
Heavy plant and machinery cover is designed to protect businesses that use static and mobile plant equipment in industries like mining, excavating and earth moving, crane hire or concreting.
Corporate Travel Insurance
When travel is part of your work, you need cover you can count on. Our corporate travel insurance provides peace of mind when directors and employees travel for business.
Credit Insurance
We understand that if your business sells on credit, a large part of your working capital can be tied up as accounts receivable. Trade credit insurance protects you from losses due to credit risks such as insolvency or default.
Crop Insurance
This policy takes into account the specific risks your region faces and covers you for things like hail, fire, livestock intrusion, overspray, transit and storage loss. With your operations and revenue protected, you’re free to get on with the job.
Cyber Insurance
Many Australian businesses have had their systems compromised in some way. Reliance Partners has experience tailoring policies to protect your ability to operate in the event of service attacks, systems failures, viruses, loss of equipment and loss or corruption of data.
Directors' and Officers' (D&O) Liability Insurance
D&O liability insurance protects directors and officers, as well as senior managerial staff, against claims arising from actions and decisions they make as part of their job.
Electronic Equipment
This policy covers loss or damage to laptops, desktops, servers and diagnostic equipment can severely impact you, your business and its day-to-day operations.
Environmental Impairment Liability
This cover is designed to reduce the impact to your daily operations and industry reputation in the event of damage occurring as a result of an environmental event.
Equine Cover
Whether your passion is thoroughbreds, racehorses, stallions, foals, mares, syndicated horses, hacks, camp drafters, cutting horses, rodeo and time event horses or miniatures, we can tailor a policy that will ensure they’re taken care of if they have an accident or need veterinary treatment.
Export Credit
Export credit insurance protects you against commercial and political risks that result in your export invoices not getting paid.
Extended Warranty
Reliance Partners can help your business offer extended warranties on a range of consumer products including computers, appliances, televisions, cameras and a range of other audio/visual equipment, regardless of your industry.
Farm Insurance
The Farm Insurance Policy can cover you farm business for Property, Vehicles and machinery, Business interruption, Farm liability and Livestock.
Fidelity Guarantee
Fidelity guarantee insurance protects you from the loss of money, negotiable instruments, goods or other property through fraudulent or dishonest acts committed by employees. It gives you peace of mind in the case of major losses, misappropriation and fraud.
Home and Contents Insurance
Home & Contents insurance covers you against events like fires, storms and earthquakes and includes contents insurance for items such as carpets, lighting, furniture, audio-visual equipment, clothing and tools. We can also extend your policy to include specific valuables for accidental loss, theft or damage away from home.
Industrial Special Risk Insurance
For large, diverse organisations it can make sense to combine different insurances such as fire, consequential loss and theft. Reliance Partners has plenty of experience working with organisations with assets in excess of $5M in value and can give you advice on covering things like physical loss, destruction or damage to real and personal property.
Journey Cover
In some states and territories, workers’ compensation doesn’t cover employees who are injured while travelling to and from work. Journey cover takes care of this gap. It provides benefits if employees get hurt while engaged in direct travel between their residence and place of employment.
Landlords Insurance
Landlord insurance is designed to give you peace of mind that your asset and rental income is protected. We can source cover that provides rental income in the case of a tenant defaulting on their rent, or cover for damage like fire, vandalism or malicious damage by tenants.
Liability Insurance
Liability Insurance covers you when your business is held liable for damages or injuries to a person or property. This includes public liability, professional indemnity, and product liability.
Livestock and Bloodstock Protection
Working with animals presents its own set of challenges, no matter whether you’re breeding animals for production or trading exotics. This policy protects all sorts of businesses that raise animals for profit and can be tailored to cover things like transit, theft and disease.
Management Liability Insurance
Management Liability Insurance is designed to protect company directors and executives from the risk of having claims made against them. This policy can include claims of criminal behaviour or impropriety, employment practices liability, directors’ and officers’ liability, statutory liability, tax audit and cyber risks.
Marine
Marine Insurance covers you for accidents due to bad weather, piracy and collision, including marine cargo, marine liability, marine hull and protection and indemnity.
Motor Vehicle
Motor vehicle cover can give you peace of mind against loss, destruction or damage to your vehicle caused by fire, storm, hail, vandalism, theft or accident.
Political Risks
Political Risks Insurance covers against the social and political factors that can create problems for foreign-owned businesses. This can include discrimination, equipment seizure, government entity issues, contract frustration, restrictions due to foreign currencies and prohibitive tax increases.
Professional Indemnity
Professional Indemnity insurance can cover you for big or small errors, which can lead to serious consequences for your business. Customers may take legal action against your business, which con not only cost you financially, but also jeopardise your professional reputation built over many years.
Property
Commercial property insurance gives you protection if damage or theft occurs. This can include building damage, loss of rent, glass breakage and property owner’s liability.
Public Product Liability (Broad form)
This policy can be tailored to cover legal liability for property damage and personal injury related to your company.
SME (Small to Medium size Enterprise) Insurance
This policy can protect you from a variety of risks including property, business interruption, liability, glass breakage and general property. Extensions to cover tax audit, good in transit, employee dishonesty and motor trades are also available to suit your needs.
Travel and Expatriate Cover
Travel and expatriate cover takes care of overseas medical expenses, treatment and emergency medical evacuations. These can be extremely costly and may not be covered under the country’s medical system.
Tree Loopers
Tree Loppers insurance covers you against accidents involving people or property which can end up costing your business a significant amount. This policy covers against public liability, professional indemnity, property damage and personal accident insurance.
Trustees Liability Insurance
Trustees liability insurance covers you in the event of claims brought by employees, customers, suppliers, creditors, bankers and regulatory groups or shareholders. The policy can include audit costs, excess contribution tax legal cost reimbursement and Civil fines and penalties.
Umbrella Liability
Sometimes additional peace of mind can be invaluable. Extra liability insurance acts as a top up to an existing policy. We can tailor this type of coverage to your needs to include property and injuries caused by accident, libel, vandalism, slander and invasion of privacy.
Workers Compensation
Reliance Partners will assist with obtaining a policy to cover your unique business’ workers compensation requirements. Our worker’s compensation insurance advisors have the sound knowledge and extensive experience to review your company’s risk profile, while improving you claims performance and lowering your premiums.

RP Melbourne Pty Ltd

PO Box 23415
DOCKLANDS VIC 8012

ACN  629 388 218  / CAR  001273486

 

For information about our services and how we are remunerated, please refer to our Financial Services guide

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